FAQ

How do I activate HulloMail on my iPhone?
If you are using an iPhone and have downloaded the HulloMail app you will need to activate it. This can be done by going to your iPhone contacts and dialli...
Mon, 6 Oct, 2014 at 1:02 PM
How do I activate HulloMail on Android?
When you downloaded the HulloMail app it should have automatically activated for you. If you need to deactivate and reactivate at a later time you can do th...
Mon, 6 Oct, 2014 at 1:03 PM
Which carriers are supported by HulloMail?
UK   Vodafone (contract) Three (contract and PAYG) O2 (contract) Everything Everywhere (contract) T-Mobile (contract) Orange (contract) Giff...
Mon, 6 Oct, 2014 at 1:09 PM
Why do you not support my carrier?
While we would like to be able to support every carrier unfortunately not all carriers offer conditional call forwarding that is required for HulloMail to o...
Mon, 6 Oct, 2014 at 1:10 PM
Are subscriptions transferable between operating systems?
Unfortunately due to the way the different app stores are configured it is not possible to move a subscription from one operating system to another.
Mon, 6 Oct, 2014 at 1:36 PM
I have forgotten my password, what can I do?
If you have forgotten your password you can request a new one from within the app.   If you do not receive an email with a new password then simply emai...
Mon, 6 Oct, 2014 at 2:07 PM
How can I change the email address associated with my account?
If you have a new email address just email us at support@hullomail.com quoting the phone number registered to your account and your new email address. We wi...
Tue, 7 Oct, 2014 at 11:44 AM
Is it possible to change the ring duration before HulloMail kicks in?
If you find that the delay before HulloMail kicks in is either too short or too long it is possible to amend this.   There are a few ways to do this s...
Mon, 18 May, 2015 at 9:10 PM
How can I change my password?
To change your password please can you select: Menu -> Account -> Password, PIN and enter your old password and a new password in the spaces pro...
Tue, 16 Dec, 2014 at 10:35 AM